For those problems that you could fix yourself, but could do with an Expert helping hand.

remote visual assistance demo

Cost-effective

Our AR-powered video sessions enable fast, confusion-free resolutions to a wide variety of problems without the need for a costly face to face visit.

Trustworthy

We ensure that our Experts are fully certified by their relevant governing bodies, so you will always receive expert advice.

Quick & Simple

Book a 20-minute session and an Expert can walk you through how to fix those basic problems, without having to wait for a call-out.

Secure & Reliable

AssistAR has partnered with Amazon AWS for its cloud technology and personal data is processed to a very high level of security.

How AssistAR works

1. Find an Expert

Use the search tools to find an Expert that relates to your problem - use the chat function if you are unsure.

2. Start AR Session

Use the Expert's calendar to book a 20-minute session.

3. Resolve your problem

Your Expert will then walk you through how to fix your problem, with added guidance from the augmented reality features.

All the benefits of DIY, but with help from trusted Experts.

We use Remote Visual Assistance technology to connect you to one of our Experts. Using features such as ‘Extract Text’ and ‘Remote Zoom’, your Expert can walk you through how to fix your problem. Watch the video to learn more about Remote Visual Assistance. 

Q&A

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Accordion Content

A quick test to check your network connection.

To ensure your AssistAR Video Session runs smoothly, we need to make you have a suitable network connection. We use a web application that checks your browser and network environment to ensure that everything will run smoothly.

When complet

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