How does it work?

assistAR uses Remote Visual Assistance Technology to connect Experts to their customers. Using augmented reality, Experts can help diagnose and resolve a problem without having to be there:

Guide your customer through an issue without you having to be there.

With assistAR, you have the ability to establish a direct connection with your customer through video chat. This innovative platform not only allows for real-time communication but also provides AR-enhanced interaction tools. These tools can be utilised to diagnose the issue at hand and, in many instances, even resolve the problem remotely. This eliminates the need for a physical presence, which can often be time-consuming and expensive. Instead of incurring hefty call-out fees and dealing with the logistics of on-site visits, you can opt for an assistAR session.

Remote Visual Assistance Features

From Image Capture to Live Pointers, take a closer look at the Remote Visual Assistance features that'll help you to get the most out of your AssistAR sessions.

Do you need some more information or a free demo?

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